TERMS & COnditions

Terms & Conditions

You are purchasing the Product and will own the physical copy of the Product. Apart from the physical copy you will own, SOL retains all other ownership rights in the Product including but not limited to all copyright, patent, trade secret, trademark, moral, termination, authorship, right of publicity, and other proprietary rights (collectively, “Intellectual Property Rights”).

For Custom Products

You will pay the nonrefundable down payment in the amount of fifty percent (50%) of the price of the Products at the time of the order. Once first half of payment is accepted, then production will begin. Quotes for Custom Products are valid for thirty (30) days unless otherwise agreed to by the parties in writing. The remaining fifty percent (50%) of the Custom Product Price along with taxes, shipping, handling, crating, storage and packing fees (“Final Payment”) will be paid before the Custom Products are shipped to you.

It is the Buyer’s responsibility to inspect the Product(s) upon receipt and confirm that it is free from damage and defects in materials and workmanship. You have fifteen (15) days from receipt to notify SOL of the non-conformance of the Custom Product. Failure to make any claim against SOL within such
15-day period shall constitute acceptance of the Custom Product and a waiver of said defects, shortages, errors and other claims. Due to the construction of Custom Products by hand and the nature of the materials used in construction, you understand and agree that the dimensions of your Custom Product may vary. You assume the risk that your Custom Product will have slight differences in the finish, color, tone, graining, or precise measurements from the ones depicted by SOL on its websites, showroom samples, photographs, and other advertising provided to you. Hand-made products are irregular by nature.

Please reach out via email at hello@gracesollee.com for any questions or concerns.